FAQ's
WHAT IS YOUR RETURN AND REFUND POLICY?
We offer a 30-day return and refund policy. If you're not satisfied with your purchase, please contact us within 30 days of receiving your order to arrange a return and receive a full refund.
WHAT ARE THE DELIVERY TIMES?
Delivery times vary by destination. Orders are generally processed and dispatched within 1–2 business days. Estimated delivery is 4 to 8 business days. In exceptional cases, shipping times may be extended by up to 4 additional business days.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we ship worldwide with free international delivery. However, please note that customers may be responsible for local customs duties or taxes depending on the destination country.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to follow your shipment status via our Track Your Order page.
PRODUCT QUESTIONS
HOW DOES THE REVYLIFT™ EMS FACE MASK WORK?
The REVYLIFT™ EMS Face Mask functions like a workout for your facial muscles. After applying a water-based gel, the electrodes deliver EMS (electrical muscle stimulation) to the lower face and cheeks. These gentle yet effective currents tone muscle fibers, boost circulation, and improve skin firmness and facial contours.
HOW DOES THE REVYLIFT™ EMS EYE MASK WORK?
The REVYLIFT™ EMS Eye Mask uses advanced EMS technology to target the orbital muscles. With 3 customizable modes, it delivers soft electrical pulses that contract and tone the eye area, enhancing circulation and firmness. The result: a lifted, refreshed, and more youthful appearance.
HOW DO THE REVYLIFT™ EMS SHORTS WORK?
The REVYLIFT™ EMS Shorts are designed to activate and tone the thighs and glutes. They warm up your muscles and deliver targeted EMS pulses to strengthen, tone, and firm the skin. This stimulation also improves circulation and enhances the shape of your lower body.
HOW DOES THE REVYLIFT™ 4D LASER MASK WORK?
The REVYLIFT™ 4D Laser Mask uses precision laser and LED light technology to target signs of aging and stimulate collagen production. By combining red light therapy and laser precision, it improves skin tone, reduces fine lines, and enhances elasticity — all in just 10 minutes per session.
USAGE & SAFETY
IS THE EMS TECHNOLOGY SAFE TO USE AT HOME?
Yes. All REVYLIFT™ devices are designed for safe, at-home use and tested to meet international safety standards. The EMS intensity levels are adjustable and safe for most skin types. As with any device, we recommend reading the user manual and performing a patch test if you have sensitive skin.
HOW OFTEN SHOULD I USE THE EMS DEVICES?
For best results, we recommend using the EMS Face Mask, Eye Mask, and Shorts 3 to 5 times per week. Each session lasts around 10 to 20 minutes, depending on the device and selected mode.
DO I NEED TO APPLY A GEL WITH EMS DEVICES?
Yes. To ensure optimal conductivity and comfort, it’s important to use a water-based gel or lotion. Avoid using oil-based products, as they may interfere with the EMS signals and reduce effectiveness.
WHEN WILL I START SEEING RESULTS?
Most users report noticeable improvements in tone, firmness, and skin texture after 2–3 weeks of consistent use. Results may vary depending on skin condition, lifestyle, and frequency of use.
CAN I COMBINE DIFFERENT REVYLIFT™ PRODUCTS?
Absolutely. You can safely combine multiple REVYLIFT™ products in your routine for example, using the EMS Face Mask in the evening and the Eye Mask in the morning. Always allow a few hours of rest between sessions targeting the same area.
IS THERE AN AGE LIMIT FOR USING REVYLIFT™ DEVICES?
REVYLIFT™ products are recommended for adults aged 18 and older. They are especially effective for individuals looking to prevent or reduce visible signs of aging, but they can also be used for facial toning and wellness at any age.